Grouping individuals and resources in the organization around products, services, clients, territories, or legal entities is an example of ___________ specialization.

The formal structures of organizations may be shown in a (n) ____.




  1. Environmental diagram




  1. Organization chart




  1. Horizontal diagram




  1. Matrix depiction




  1. Labor assignment chart




Question 2




  1. A major distinction between line and staff units concerns:




  1. The amount of resources each is allowed to utilize




  1. Linkage of their jobs to the goals of the firm




  1. The amount of education or training they possess




  1. Their use of computer information systems




  1. Their linkage to the outside world




Question 3




  1. Control involves all but ____.




  1. Measuring results




  1. Measuring results




  1. Taking corrective action




  1. Comparing results with goals




  1. Selecting manpower








Question 4




Grouping individuals and resources in the organization around products, services, clients, territories, or legal entities is an example of ___________ specialization.




  1. Divisional




  1. Functional




  1. Matrix




  1. Mixed form




  1. Outsourced




Question 5




Grouping resources into departments by skill, knowledge, and action is the______  pattern.




  1. Functional




  1. Divisional




  1. Vertical




  1. Means end chains




  1. Matrix




Question 6




  1. A matrix structure ______.




  1. Reinforces unity of command




  1. Is inexpensive




  1. Is easy to explain to employees




  1. Gives some employees two bosses




  1. Yields a minimum of organizational politics






Question 7




Compared to the machine bureaucracy (mechanistic type), the professional bureaucracy (organic type) _________________________ .




  1. Is more efficient for routine operations




  1. Has more vertical specialization and control




  1. Is larger




  1. Has more horizontal specialization and coordination mechanism




  1. Is smaller




Question 8




Environmental complexity ____.




  1. Refers to the set of alliances formed by senior management




  1. Refers to the overall level of problems and opportunities stemming from munificence, interdependence, and volatility




  1. Is restricted to the general environment of organizations




  1. Is restricted to other organizations with which an organization must interact in order to obtain inputs and dispose of outputs




Question 9




____is grouping individuals by skill, knowledge, and action yields.




  1. Divisional departmentation




  1. Functional departmentation




  1. Hybrid structuration




  1. Matrix departmentation
















Question 10




The division of labor through the formation of work units or groups within an organization is called _____.




  1. Control




  1. Horizontal specialization




  1. Vertical specialization




  1. Coordination




Question 11




____is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.




  1. Departmentation




  1. Coordination




  1. Control




  1. Formal authority




Question 12




The design of the organization needs to be adjusted to all but ______.




  1. The environment of the firm




  1. The strategy of the firm




  1. The size of the firm




  1. The operations and information technology of the firm




  1. The personnel to be hired by the firm




















Question 13




Regarding the organizational design for a small firm compared to a large firm:




  1. They are almost the same




  1. They are fundamentally different




  1. A large firm is just a larger version of a small one




  1. The small firm has more opportunity to use information technology




Question 14




Adhocracies tend to favor  ______.




  1. Vertical specialization and control




  1. Horizontal specialization and coordination




  1. Extensive centralization




  1. A rigid strategy




Question 15




Which of the following is an accurate statement about an adhocracy?




  1. The design facilitates information exchange and learning




  1. There are many rules and policies




  1. Use of IT is always minimal




  1. IT handles routine problems efficiently




  1. IT is quite common in older industries


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