plans offer two distinct advantages: They do  not require elaborate cost-accounting systems to calculate awards, and they are easily implemented by companies of any size.

1. Question : All of the following are features of a behaviorally anchored

rating scale except:

Student Answer:

Six to ten performance dimensions are identified and defined by raters and ratees.

The dimensions are anchored with positive and negative critical incidents.

The wording on the form contains jargon commonly used by the ratee.

Ratings are fed back using the terms displayed on the form.

2. Question : The behavioral observation scale developed by Latham uses

the ___________ technique to identify a series of behaviors

covering the domain of the job.

Student Answer:

critical incident

self-evaluation

field review

peer review

3. Question : Which of the following is not one of the reasons that many

merit pay systems fail to increase performance?

Student Answer:

Employees fail to make the connection between pay and performance.

The secrecy of the reward is perceived by other employees as inequity.

The budget is too small to fund the merit awards.

The merit award is too small to impact performance.

4. Question : Winsharing awards are funded by work teams’ contributions

to ____________________.

Student Answer:

job satisfaction

productivity

profitability

customer satisfaction

5. Question : ____________________ plans offer two distinct advantages: They do

not require elaborate cost-accounting systems to calculate awards, and they are easily implemented by companies of any size.

Student Answer:

Gainsharing

Spot gainsharing

Profit-sharing

All of the above.

6. Question : The bureaucratic job-based approach used in determining pay

will not be used to design pay systems in the future. Instead, the new designs will be ____________________ based.

Student Answer:

production

profit

people

customer

7. Question : Which of the following benefits is mandatory?

Student Answer:

Compensation for time not worked

Insurance protection

Workers’ compensation

Retirement plans

8. Question : Most elderly Americans believe that security in their later

years rests on a three-legged stool consisting of all of the following except:

Student Answer:

Social Security

Part-time employment

Personal savings

Private pensions

9. Question : Before an organization can fill a job vacancy, it must find people who are not only qualified for the position, but who also ______ the job.

Student Answer:

need

have performed

want

both A and C

10. Question : Continuous overtime often results in ___________.

Student Answer:

lower labor costs and higher productivity

lower labor costs and lower productivity

higher labor costs and lower productivity

higher labor costs and higher productivity

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