Unit 5 | Operations Management homework help


Work Design and Measurement

It is important that operations managers are comfortable analyzing  business data, and then using the resultant information to make  well-informed decisions that will ultimately improve operational  efficiency, lower costs, improve “bottom line” performance, and decrease  outcome variability that can be attributed to assignable causes.  The  unit reading will go over the concepts of methods analysis and the  measurement of work.  First, one employs methods analysis to breakdown a  process into basic work tasks.  Next, measurement samples are taken of  how long it takes to complete each work task.  Since there is usually  variance in how long it takes workers to complete a task, statistical  methods are utilized to estimate the percent of time a worker spends on  the task, and how much is idle time.  Once the methods analysis is  complete, then it is possible to measure the time it takes to complete  each work task.  Basically you are using quantitative methods to measure  work, rather than a subjective qualitative approach.

Unit Learning Outcomes

  1. Perform descriptive analyses on datasets using Microsoft Excel. (CLO 4, 5, and 7)
  2. Properly determine standard times for units of work using Microsoft Excel. (CLO 3, 4, and 5)
  3. Calculate cycle time commonly associated with time studies for production using Microsoft Excel. (CLO 1, 3, 4, 5, and 7)
  4. Use quantitative data as the basis for making suggested operational  improvements within various organizational structures. (CLO 3, 4, and 5)


End of Chapter Problems (60 points):  Answer the following end of chapter problems from the textbook:

Chapter 7 – problems 2, 3, 4, 7, 9, and 11 (pages 327-328, 10 points each).

View the following example videos before working the problems:

C7 Example 07-03               Play media comment.              (mp4 20MB)

C7 Example 07-04               Play media comment.              (mp4 30MB)