Week 4 discussion – delivering bad news


We’ve all received bad news at one time or another. For this week’s discussion, please respond to the following:

  • Recall a time you received bad news via email. Discuss which method, inductive or deductive, the message most closely resembled and explain why you think the author chose it to deliver the bad news in this manner.
  • Describe the changes you would make if you were required to deliver the same message to someone else

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