Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.

350-500 words

In “Competing on the Eight Dimensions of Quality,” in the Harvard Business Review from November–December 1987, David A. Garvin proposes the following eight critical dimensions of quality:

Performance

Features

Reliability

Conformity

Durability

Serviceability

Aesthetics

Perception

Using the project you selected, describe in 1–2 sentences how you would define the output of your project in terms of each of the 8 dimensions (1–2 sentences for each dimension).

For my Project I would like to conduct my project on the Patient Care Section Bureau of HIV/AIDS, Division of Disease Control North Carolina Department of Health.

Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.